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Maintenance
Services & support
Maintenance
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Elementar Comprehensive

Care Plan

Elementar Comprehensive Extended Care PlanElemementar Preventative Maintenance Plan

Elementar Basic

Care Plan

 The Elementar Comprehensive Care Plan incorporates our most commonly requested support features. It is designed for organizations looking for performance maintenance and the reassurance that they can get onsite support if an issue should arise. To qualify your existing analyzer under an Elementar care plan, it first must be inspected and brought to spec by your certified Elementar Field Service Engineer. (Inspection fee applies)You will be automatically enrolled into our Elementar Comprehensive Extended Care Plan. ECECP is renewable each year, with no additional qualifying inspections required as long as there has been no lapse in continuity of your plan coverage.The Elementar Preventative Maintenance Plan is designed for the organization with a limited budget, that wants to ensure dependable operation and minimize unscheduled downtime.Our standard Elementar Basic Care Plan is designed for the budget conscious organization which requires the assurance on minimized downtime. Don’t be bogged down with travel and labor costs.
Support ResponsePriorityPriorityIncludedIncluded
Remote Support (Team Viewer)PriorityPriorityIncluded

Included

Onsite Repair Visit22-2
Elementar Certified Field Service EngineerIncludedIncludedIncludedIncluded
Preventative Maintenance112-
Genuine Elementar Quality PartsIncludedIncludedPreventative Maintenance KIT and discount for other parts.-
Labor and TravelIncludedIncludedIncludedIncluded
ConsumablesDiscount 20%Discount 20%Discount 15%Discount 5%
Hardware upgrades Discount 25%Discount 25%--
Applications TrainingDiscount 10%Discount 10%Discount 5%-
Maintenance TrainingDiscount 25%Discount 25%DIscount 10%-
QualificationIf applicable, performed during PM visitIf applicable, performed during PM VisitOptional-

 

 

 

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