Maintenance for best performance

	Elementar Comprehensive Care Plan	Elementar Comprehensive Extended Care Plan	Elemementar Preventative Maintenance Plan	Elementar Basic Care Plan
	The Elementar Comprehensive Care Plan incorporates our most commonly requested support features. It is designed for organizations looking for performance maintenance and the reassurance that they can get onsite support if an issue should arise. To qualify your existing analyzer under an Elementar care plan, it first must be inspected and brought to spec by your certified Elementar Field Service Engineer. (Inspection fee applies)	You will be automatically enrolled into our Elementar Comprehensive Extended Care Plan. ECECP is renewable each year, with no additional qualifying inspections required as long as there has been no lapse in continuity of your plan coverage.	The Elementar Preventative Maintenance Plan is designed for the organization with a limited budget, that wants to ensure dependable operation and minimize unscheduled downtime.	Our standard Elementar Basic Care Plan is designed for the budget conscious organization which requires the assurance on minimized downtime. Don’t be bogged down with travel and labor costs.
Support Response	Priority	Priority	Included	Included
Remote Support (Team Viewer)	Priority	Priority	Included	Included
Onsite Repair Visit	2	2	-	2
Elementar Certified Field Service Engineer	Included	Included	Included	Included
Preventative Maintenance	1	1	2	-
Genuine Elementar Quality Parts	Included	Included	Preventative Maintenance KIT and discount for other parts.	-
Labor and Travel	Included	Included	Included	Included
Consumables	Discount 20%	Discount 20%	Discount 15%	Discount 5%
Hardware upgrades	Discount 25%	Discount 25%	-	-
Applications Training	Discount 10%	Discount 10%	Discount 5%	-
Maintenance Training	Discount 25%	Discount 25%	DIscount 10%	-
Qualification	If applicable, performed during PM visit	If applicable, performed during PM Visit	Optional	-