If you think the analytical tasks of a contract laboratory are recurring routine analysis tasks every day of the year, then you should visit the Technical Laboratory Rotterdam (TLR).) The success story of this laboratory is based on something that you would not expect from a contract laboratory: Innovation.
Harm Janssens is the Director of TLR, a contract laboratory employing 110 people in Rotterdam and a part of the Control Union Group. The TLR was founded 27 years ago and has rapidly grown to a full-range analysis provider for the food & feed and energy industry, serving 5000 clients worldwide.
When asked about the reasons for the rapid growth, it becomes clear that Harm Janssens follows an interesting business model. Instead of playing safe by offering only common and established analysis services, he has a strong track record in taking risk in investing in novel analytical techniques which are not (yet) state of the art - and is very successful with it. Harm Janssens and his team have for example established novel analysis methods for detection of Norovirus and Clostridia in food. TLR is one of only three laboratories in Europe holding an accreditation for this analysis.